Our Staff and Regular Contributors

Maureen James – Publisher

Maureen has been involved in the glass industry as a publisher since 1985 when she became cofounder and managing editor of Glass Patterns Quarterly. This quality, tutorial-based periodical has an international readership in over eighty countries. Maureen’s desire to provide a vital business resource for glass professionals later led to the birth of Profitable Glass Quarterly. She has also served on the board of the International Art Glass Suppliers Association and is currently involved as a board member of the KBW Educational Foundation. Maureen is an active and voting member AGA, ISGB, GAS, and SGAA. She and her staff manage the demonstration stage that runs throughout the Glass Craft & Bead Expo each year in Las Vegas, Nevada. She has been influential in bringing glass education to the masses and is thrilled to be working with the various organizations serving in this capacity.

Shawn Waggoner – Editor

Shawn has been the editor of Glass Art magazine since 1987.  She helped guide the publication from its role in the early days as a small hobbyist newsletter to an international art magazine featuring some of the world's finest glass artists. Prior to the recent merger with Profitable Glass Quarterly, she was the sole copy editor, designer and primary writer for the publication. Her involvement in the industry, particularly her connection with the artists, has helped shape and define the overall direction and reputation of the magazine as a source of reliable business, technical and artistic information relating to hot, warm and cold glass.

Darlene Welch – Copy Editor

Darlene brings to Glass Art magazine experience as a writer, proofreader for various book publishing companies, and private school library teacher responsible for mentoring her students in the annual “Young Author Awards” sponsored by the Courier-Journal. Darlene works to assure continuity and accuracy and also serves as one of the contributing writers for the magazine. Her easy yet professional style allows her to work with a multitude of glass artists, writers, and designers, assisting them in telling their stories and showing their techniques. She strives first and foremost to get it right while allowing writers who contribute to Glass Art magazine the opportunity to be happy with the final results. She has implemented a series of proofing stages to insure correctness in techniques and details by allowing the writers a last chance to look over their material before it goes to press. Darlene also edits our staff letters and anything that goes on our website and newsletters.

Colleen Bryan – Writer and Interviewer
Colleen has worked with the company since 2003, bringing lively curiosity and depth to her interviews with glass artists and retailers. Her freelance writing skills first served Profitable Glass Quarterly and now Glass Art, but also encompass public service communications, grant writing, technical writing, research, and evaluations. The subjects of her interviews regularly complement her easy style, professionalism, and ability to translate the interviews into a remarkable likeness of their studios and enterprises.  or her part, Colleen notes, “I always appreciate that these interviews give me entrée past thresholds I would otherwise have no reason or excuse to cross.”
Kathy Gentry – Circulation Manager

Kathy has worked with the company since the inception of its sister publication, Glass Patterns Quarterly, and is the company's longest serving employee. Her experience and knowledge of the department allows Kathy to provide excellent customer service. She is responsible for maintaining the ever-increasing database of Glass Art magazine subscribers, distributors, and advertisers and also manages monthly updates and reports for the publications as well as for our website www.theflowmagazine.com. In addition, she manages the renewal series in circulation, which includes both USPS and e-mail renewal efforts, and oversees all subscription efforts and new trials. Kathy also insures that the paperwork and lists are at the printer and mailing house on schedule and has helped to bring a twenty-five year, on-time, non-interrupted record to the three titles that she manages.

Joyce Harp – Circulation Assistant and E-mail Specialist

Joyce uses the skills and knowledge she developed as a customer service representative for the United States Postal Service in her position with Glass Art magazine. Her knowledge of postal regulations and different mailing methods helps to ensure deliverability and cost savings for our customers. Joyce is involved in managing the magazine’s databases, supporting subscription sales and circulation, and providing customer service to subscribers and advertisers alike. Her keen eye for color and design make Joyce the obvious choice to head up e-mail documents and campaigns. Her friendly approach to customer service often results in customers smiling—sometimes laughing—and her organizational skills keep all of our office staff in awe and admiration.

Mark Waterbury – Art Director and Graphic Artist

Mark translates his vast talent and experience in the world of glass art into remarkable article and ad layouts for Glass Art magazine. He also lends his eye for color and light to Glass Patterns Quarterly as a stained glass design artist. His firsthand knowledge and insight into running a stained glass retail store was instrumental in the early years of GPQ. He creates most of the graphics that appear in our publications as well as on our website. Mark’s honest and forthright assessment ability allows Mark to produce layouts that are clean and interesting for articles and has allowed him to build successful ads for several advertisers of Glass Art magazine. If you need a fresh ad message, consider using Mark to design your next ad.

Dave Burnett - Production Manager and Graphic Artist

Dave enjoys watching the issues of Glass Art magazine come together as he works on laying out articles, advertisements, and the various sections devoted to new products. He likes to stay one step ahead of the schedule to insure that we have materials that are adequate and on time. He keeps all of the stages of magazine production flowing before moving on to the website updates. He is also on the e-mail team and produces most of the images that you see on our website. Dave has a methodical approach to his work and with all the various formats that need to be delivered, he is able to do the same thing, the same way every time. Dave was part owner of an art gallery where he was involved in various art shows, and he designed and has constructed stained glass projects for Glass Patterns Quarterly. Everyone who works with Dave loves and appreciates his easygoing style and positive attitude, and his jovial nature is definitely a stress reducer in a deadline-oriented workplace.

Rhonda Sewell – Accountant

Rhonda is involved in all aspects of accounting including accounts payable and receivable, tax records, and quarterly reports. Her ten years of experience with a CPA firm and nine years as an elementary school bookkeeper help her to further enhance the excellent customer service she provides to the clients of Glass Art magazine. She has been instrumental in bringing efficiency in the accounting offices at our headquarters, utilizing the latest software to streamline tasks. She has also led the implementation of the Safety and Privacy policy that exists at the publication's headquarters in the handling of customer and client information. Her professionalism and insight into accounting make Rhonda a valued asset for our publications. She makes accounting look so easy, and for those of you who talk to Rhonda, you'll always hear a soft, supportive voice to help you.

Marcie Davis - Glasscaster with Marcie Davis

Marcie is a multitalented torchworking artist and writer who travels throughout the world interviewing hot glass luminaries and who can often be heard sharing tips on Glass Talk Radio. Marcie also produces and markets instructional videos of other glass artists through her company, Glassworks Video Productions.

Milon Townsend

Milon Townsend has been working with glass since the mid-1970s, first in flameworking and more recently in kiln casting. He creates work for private individuals and public installations, has found time to rite seven books and hundreds of articles, and has produced a series of videos that demonstrate the techniques that he has mastered. Milon teaches around the country and the world and is a frequent speaker at conferences and seminars on topics ranging from creativity to making a living as an artist. His latest venture, Innovative Glass Colors & Tools, offers tools and materials for flameworking, casting, and fusing artists. E-mail Milon at This email address is being protected from spambots. You need JavaScript enabled to view it. ; see his artwork at www.milontownsend.com; go to www.thebluemoonpress.com for educational materials; and visit www.innovativeglasscolors.com for tools, equipment, and materials.

Bruce Baker

Bruce Baker has conducted more than 600 workshops in the past three decades
throughout the United States, Canada, and the Bahamas. Thousands of artists have taken his workshops on the topics of sales and customer service, booth design, and slide presentations for juried shows. Those who listen and are willing to change the way they conduct their businesses have seen amazing results in getting accepted to better shows and experiencing increased sales. You can get this valuable information by purchasing Bruce’s CDs from his website, www.bbakerinc.com.

Ann Sanborn

Ann Sanborn, owner of A Sanborn Corporation, has 25 years’ experience in the technology industry and 10 years as an art glass professional creating custom commissioned pieces. She is dedicated to promoting the art glass community by providing an international online art glass business directory with free listings to all glass artists and suppliers. She also offers websites and full hosting services to glass artists and promotes education by offering free patterns plus the sale of step-by-step projects and precut glass. Follow the links to all of these services at www.asanborn.com or call (727) 397‑3073 for more information.

Claire Sykes

Claire is a freelance writer living in Portland, Oregon. Since 1990, dozens of retail trade magazines in the U.S. and Canada have published her how-to business management articles on employee relations, customer service, marketing and promotions, and general business.

Barton Goldsmith, Ph. D.

Barton has spent more than two decades helping Fortune 500 companies, educational institutions, and government organizations worldwide to develop creative and balanced leadership. He is a highly sought-after keynote speaker, business consultant, and author whose columns have appeared in over 500 publications.

Gary Lockwood

Gary is an experienced coach, facilitator, and speaker from Ontario, California. He has over thirty years of experience in the business world and is in demand as a seminar and business coach for many successful entrepreneurs.