by Robert Evans Wilson, Jr.
All of the motivations people have that encourage change in their lives seem to boil down to two things—fear and desire. Business people desire better outcomes for the bottom line, but they often avoid change because they fear that it could create a whole new set of problems. The trick to getting comfortable with change is to start with small ones that are accomplished a little at a time.
This article was originally published on page 44 of the Spring 2011 issue of Profitable Glass Quarterly.