AddThis Social Bookmark Button
Thursday, 05 January 2012 12:50

Management The Premier Rewards Challenge—Discovering What Customers Want Most

Rate this item
(0 votes)

by Maria Moran

 

Ed Hoy’s International recently sponsored a keynote address by Mark Stinson, who works with clients to help identify and support customer strategies, and challenged attendees to complete a survey to discover their customers’ interests. Kevin Tappin, owner of Stained Glass Stuff, recently took the challenge and shares his findings on how he is working to provide his customers with what they need most from his store.

 

This article was originally published on page 16 of the January/February 2012 issue of Glass Art.

Management

Last modified on Thursday, 12 January 2012 14:04

Leave a comment

Make sure you enter the (*) required information where indicated.
Basic HTML code is allowed.