Fall 1999 **PRINT**

Profitable Glass Quarterly Fall 1999

Studio Profile
Leslie Perlis Studio
From art master to glass master, Leslie Perlis’ love of working with glass began with a lampworking class and was further energized through her work with Tom Augustine and her apprenticeship with Terry Corcoran. She has become known for her original creations fashioned from stained and fused glass. Two of the biggest reasons for her success may well be her trademark contemporary designs and the fact that she has developed good relationships with many people over the years.
by Kim Blagg

Retailer Profile
Bearden Stained Glass
Darcie and Doug Bearden of Bearden Stained Glass have found success through standing behind their products. The business began with an emphasis on selling stained glass supplies and teaching classes, but it has grown to include Source One Lamp Bases, as well as well-constructed entry systems. Maintaining a high level of integrity with customers and paying attention to management basics have kept their customers coming back and spreading the word to others.
by Kim Blagg

Management
What Makes a Good Manager?
Managers who don’t know how to delegate well are often the ones whose businesses end up failing. To be successful, managers need to find the best people, learn to trust them, and be aware of each employee’s strengths and weaknesses. It also helps to evaluate fairly, give praise when it is due, and encourage a team spirit.
by Claire Sykes

Merchandising
Merchandising for Rave Reviews
Good merchandising encourages sales and sets the mood to buy. Such simple, but often overlooked, things as using appealing graphics, providing live demonstrations, controlling traffic patterns, providing color coding, and asking customers for their feedback can increase customer interest a thousand fold.
by Sam Geist

Management
Timing is Everything—A Look at the Fine Art of Rental Negotiation
A retailer’s biggest nightmare can be finding that the rental agreement comes with some surprises. Be sure to read everything, prepare well in advance of your lease renewal by studying real estate trends, get to know your landlord, and don’t be afraid to ask for upgrades from your current arrangement.
by Robert Koci

Tech Talk
Viruses, Hackers, and the Year 2000 Bug, Oh My!
The countdown is on, and computer users everywhere are barricading their data forts against the onslaught of Y2K. Then, there is always the chance that some unscrupulous virus will sneak up on them when they least expect it. New technologies being offered by computer companies and common sense practices such as guarding passwords and making sure that computers are Year 2000 worthy can loosen the grip of fear that surrounds us.
by Lawrence J. Magrid

Retailer to Retailer
Stained glass retailers share what they consider to be the best days they have had in the retail glass business.
by Michael Martin

News and New Products
Be informed about the latest in new products and events in the world of art glass.
by Darlene Welch

Classified Section & Advertisers’ Index

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