Spring 2004 **PRINT**

Profitable Glass Quartery Spring 2004

Hot Glass Studio Profile
Vittorio Constantini—He’ll Drive You Buggy!
Vittorio Constantini’s fascination with nature helps him translate the smaller members of the insect world into unique and intriguing works of glass art.
by Marcie Davis

Studio Profile
Franklin Art Glass
The traditions established by the family’s four generations of stained glass artists greatly influence the large number of commissioned projects completed each year by Franklin Art Glass.
by Colleen Bryan

Retailer Profile
Alpine Glass & Door
Cheryl, Richard, and David Thomas, who turned a favorite hobby into a large retail enterprise, share some important tips on developing an art glass business.
by Colleen Bryan

Management/Personal Development
Sustaining the Flame—How to Beat Burnout
Learning to manage your art glass business in a way that will avoid burnout will help you prevent physical and emotional erosion and encourage greater engagement from yourself and your employees.
by Claire Sykes

Marketing
Marketing to the Baby Boom Generation—An Interview with David Wolfe
David Wolfe discusses how those in the baby boom generation are discovering the importance of finding creative outlets, such as glass art, that allow for self-expression during their retirement years.
by Arnold Howard

Customer Service/Marketing
To Have and to Hold—How to Win Loyal Customers
Taking time to build rapport with your customers and being willing to “go the extra mile” will develop loyalty that will keep them coming back year after year.
by Claire Sykes

Glass Talk with Dale Smeltzer
Dale interviews Stevie Bell, torchwork artist, about the unique surface textures that she applies to her glass beads.

Industry News

What’s HOT!

News and New Products

New Books and Patterns

Glassified and Advertisers’ Index

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